Service Point	Service Rendered	Service Standard	Cost
Main gate	Ushering visitors	Visitors shall be registered in the visitor's book within 5 minutes	Free
Reception desk	Enquiries	Visitors enquiries shall be responded to within 5 minutes	Free
Principal's office	Administrative issues	The office of the principal shall be functional from Monday to Friday during working hours	Free
Principal's office	Correspondences	Letters shall be responded in 6 working days	Free
Deputy principal's office	Administrative issues	The office of the deputy principal shall be functional from Monday to Friday during working hours	Free
Deputy principal's office	Correspondences	Letters shall be responded in 6 working days	Free
Registrar's office	Admission	Admission shall be done within 30 minutes	Free
Registrar's office	Registration	Registration shall be done within 30 minutes	Free
Registrar's office	Examination cards	Examination cards shall be issued within 30 minutes	Free
Registrar's office	Student ID cards	Student ID cards shall be issued within 30 minutes	Free
Registrar's office	Student's transcripts	Student's transcripts shall be issued within 3 working days	Free
Registrar's office	Student's certificates	Student's certificates shall be issued within 3 working days	Free
Registrar's office	Student's result slips	Student's result slips shall be issued within 3 working days	Free
Registrar's office	Student's testimonials	Student's testimonials shall be issued within 3 working days	Free
Registrar's office	Student's leaving certificates	Student's leaving certificates shall be issued within 3 working days	Free
Registrar's office	Student's transfer letters	Student's transfer letters shall be issued within 3 working days	Free
Registrar's office	Student's bonafide letters	Student's bonafide letters shall be issued within 3 working days	Free
Registrar's office	Student's conduct letters	Student's conduct letters shall be issued within 3 working days	Free
Registrar's office	Student's recommendation letters	Student's recommendation letters shall be issued within 3 working days	Free
Registrar's office	Student's progress reports	Student's progress reports shall be issued within 3 working days	Free
Registrar's office	Student's academic reports	Student's academic reports shall be issued within 3 working days	Free
Registrar's office	Student's academic transcripts	Student's academic transcripts shall be issued within 3 working days	Free
Registrar's office	Student's academic certificates	Student's academic certificates shall be issued within 3 working days	Free
Registrar's office	Student's academic result slips	Student's academic result slips shall be issued within 3 working days	Free
Registrar's office	Student's academic testimonials	Student's academic testimonials shall be issued within 3 working days	Free
Registrar's office	Student's academic leaving certificates	Student's academic leaving certificates shall be issued within 3 working days	Free
Registrar's office	Student's academic transfer letters	Student's academic transfer letters shall be issued within 3 working days	Free
Registrar's office	Student's academic bonafide letters	Student's academic bonafide letters shall be issued within 3 working days	Free
Registrar's office	Student's academic conduct letters	Student's academic conduct letters shall be issued within 3 working days	Free
Registrar's office	Student's academic recommendation letters	Student's academic recommendation letters shall be issued within 3 working days	Free
Registrar's office	Student's academic progress reports	Student's academic progress reports shall be issued within 3 working days	Free
Registrar's office	Student's academic academic reports	Student's academic academic reports shall be issued within 3 working days	Free

Kituo cha Huduma	Huduma Inayotolewa	Kigezo cha Huduma	Gharama
Mlango kuu	Kuwakaribisha wageni	Wageni wataandikishwa kwenye daftari la wageni ndani ya dakika 5	Bure
Meza ya mapokezi	Maswali	Maswali ya wageni yatajibiwa ndani ya dakika 5	Bure
Ofisi ya mkuu	Masuala ya utawala	Ofisi ya mkuu itafanya kazi kutoka Jumatatu hadi Ijumaa wakati wa kazi	Bure
Ofisi ya mkuu	Mawasiliano	Barua zitajibiwa kwa siku 6 za kazi	Bure
Ofisi ya mkuu mwenezi	Masuala ya utawala	Ofisi ya mkuu mwenezi itafanya kazi kutoka Jumatatu hadi Ijumaa wakati wa kazi	Bure
Ofisi ya mkuu mwenezi	Mawasiliano	Barua zitajibiwa kwa siku 6 za kazi	Bure
Ofisi ya karani mkuu	Uandikishaji	Uandikishaji utafanyika ndani ya dakika 30	Bure
Ofisi ya karani mkuu	Usajili	Usajili utafanyika ndani ya dakika 30	Bure
Ofisi ya karani mkuu	Kadi za mtihani	Kadi za mtihani zitakabidhiwa ndani ya dakika 30	Bure
Ofisi ya karani mkuu	Vitambulisho vya mwanafunzi	Vitambulisho vya mwanafunzi vitakabidhiwa ndani ya dakika 30	Bure
Ofisi ya karani mkuu	Nakala za mwanafunzi	Nakala za mwanafunzi zitakabidhiwa ndani ya siku 3 za kazi	Bure
Ofisi ya karani mkuu	Vyeti vya mwanafunzi	Vyeti vya mwanafunzi vitakabidhiwa ndani ya siku 3 za kazi	Bure
Ofisi ya karani mkuu	Vipande vya matokeo ya mwanafunzi	Vipande vya matokeo ya mwanafunzi vitakabidhiwa ndani ya siku 3 za kazi	Bure
Ofisi ya karani mkuu	Vishuhuda vya mwanafunzi	Vishuhuda vya mwanafunzi vitakabidhiwa ndani ya siku 3 za kazi	Bure
Ofisi ya karani mkuu	Vyeti vya kuondoka vya mwanafunzi	Vyeti vya kuondoka vya mwanafunzi vitakabidhiwa ndani ya siku 3 za kazi	Bure
Ofisi ya karani mkuu	Barua za uhamisho za mwanafunzi	Barua za uhamisho za mwanafunzi zitakabidhiwa ndani ya siku 3 za kazi	Bure
Ofisi ya karani mkuu	Barua za ukweli za mwanafunzi	Barua za ukweli za mwanafunzi zitakabidhiwa ndani ya siku 3 za kazi	Bure
Ofisi ya karani mkuu	Barua za mwenendo za mwanafunzi	Barua za mwenendo za mwanafunzi zitakabidhiwa ndani ya siku 3 za kazi	Bure
Ofisi ya karani mkuu	Barua za mapendekezo za mwanafunzi	Barua za mapendekezo za mwanafunzi zitakabidhiwa ndani ya siku 3 za kazi	Bure
Ofisi ya karani mkuu	Ripoti za maendeleo ya mwanafunzi	Ripoti za maendeleo ya mwanafunzi zitakabidhiwa ndani ya siku 3 za kazi	Bure
Ofisi ya karani mkuu	Ripoti za kitaaluma za mwanafunzi	Ripoti za kitaaluma za mwanafunzi zitakabidhiwa ndani ya siku 3 za kazi	Bure